Supermarkets and Retail

Wesfarmers had ended its nearly 16-year relationship with Coles. The conglomerate sold its remaining shares in Coles yesterday.

Historical Coles MasterCard holders now impacted by the Latitude Finance hack

A spokesperson for Latitude Financial has confirmed that historical Coles credit card owners have been impacted by the data breach, and is in the process of contacting affected customers.

“We are disappointed that this cyber incident has taken place and apologise for the inconvenience and uncertainty created,” a Coles spokesperson said.

Coles moved its financial services to Citibank, which is owned by NAB, in 2018.

I ordered a Bacon and Chicken burger at my local Red Rooster today.

2 bites into my burger, i saw this chicken bone in the burger

I showed the staff of red rooster what had happened, and they agreed to refund me for the burger.

They also told me they would tell the red rooster company what i found too

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Would have caused you more time and effort to log in here and post about it than actually just resolve it. I mean that sounds like textbook customer service over a fairly minor issue.

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I wouldn’t say a minor issue.

What might have happened if sometime had bitten on the bone and broken a tooth or something like that?

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But they didn’t. I mean it’s meat, there’s no 100% failsafe quality control. Sounds like the issue was resolved easily and quicky and fairly.

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They are lucky that burger was not given to a child.

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It’s just luck as much as anything that @shift was more careful, as @nickatnights says someone less likely to be careful such as a child might have done some damage.

As for quality control, I would have thought whoever was packing / preparing the roll should have checked it a bit more carefully. That wasn’t a small bone.

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So Red Rooster employees need to pull apart every bit of chicken now to see if there’s a bone inside? righto.

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That’s a hell of a bone to have in a chicken burger pattie (for lack of a better term).

The Red Rooster staff did the right thing in refunding you straight away. Good customer service.

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Crazy to think that its 2023 and some US businesses are just getting around to supporting contactless/mobile payments

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Figured they’d be more open to implementing it sooner considering we’ve gone through a global pandemic these last three years, but better late than never I guess?

The American market for contactless payments is really strange. If it wasn’t for Apple Pay, it probably still wouldn’t be a thing over there. I still remember visiting in 2013 and 2015 and finding it near universally switched off in retail settings, even though most of the terminals were the same terminals found in Australia that would accept it.

A lot of big retailers - Walmart, Home Depot and a number of regional supermarket chains are still holding out as they want to promote their proprietary contactless payment method instead. The terminals have all had contactless for years, it’s just switched off.

This type of interference did occur in Australia before contactless became ubiquitous - Woolworths Limited forced people with Visa / MC debit cards to use the EFTPOS system for a number of years back in the Early 2010s.

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100% - i travel every six or so weeks to Chicago for work and its so frustrating in the USA, having to check if they take apple pay. here in australia i have a magsafe wallet which i keep attached to my phone that has my licence and public transport card. in the USA ive started carrying my wallet with me because the first time i was there i was burnt by assuming it was everywhere

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Here comes some of my Economics degree.

In Australia the banks are forced by law to keep most of their deposits in the Exchange Settlement Account (ESA). All the deposits are piled into this one account. The common account makes it easy for banks to exchange money - the money stays on the same account and is simply electronically tagged for a different bank. It’s why we can use our ATM cards in the ATMs of different banks. It makes EFTPOS possible. Most Western nations force banks to use a common deposit account as it makes the banking system more efficient and easier to use.

My employer is with Westpac and I bank with ANZ. When my employer pays me $1000 it stays in the ESA but is now earmarked as ANZ money, rather than Westpac money. Simple. Efficient. Quick.

The US is the land of little regulation. The banks have their own seperate deposits, similar to the old vault out the back of each bank. This is why their banking system seems so old fashioned and why they still pay via cheque or your employer insists that you are with the same bank they are with in order to get your pay electronically.

Interestingly, the ESA is also where the government / RBA intervenes to influence interest rates in the economy.

Sorry, but the chance to talk about Economics on MediaSpy was too good to refuse. Rant over.

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Can’t you set up your credit card on your phone as an alternative way of paying? That’s what i use if I get caught out without my wallet.

That is super insightful. Thank you. I have marked some of a general pool of “valued posts” with your name against it.

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Toombul faced an uphill battle once Westfield sold it and focused on nearby Chermside

I do in australia. Contactless is so available you don’t have to worry. In Chicago it’s painful that just don’t bother with contactless and carry my wallet

So do you have to swipe your card there? Or does it have to be cash?