Some stations, particularly some of Grant’s smaller stations suffer a lot because their stream is sent out from the station on a pretty poor internet connection.
Also, not all stations streaming at the quality they say they are.
There are 2 steps in the streaming process:
- Station to streaming server (uplink) - similar to the concept of transmitting the signal to a transmission tower.
- Streaming server to end user (downlink) - similar to turning in on a radio.
The streaming server is centralized somewhere and will usually run the stream for all stations in the network. Some are privately run (usually the bigger networks) while others are commercial services (for example, Via Streaming is a popular choice).
These streaming servers will generally be configured to have one setting (or a couple of settings) for all stations they provide streaming for. 128kbps is probably the most common, but 192, 80, 64 and 32 are also common. SCA for example have 128kbps for use on Wifi/Wired networks and 32kbps for use on mobile networks.
The real quality issue is in the uplink from the station to the streaming server is where the main quality issue lies. Obviously there’s no problem with the bigger stations, but 128kbps upload in a small regional town on an ADSL connection that’s also used for other things is pushing it and will cause the stream to become unreliable. (Some uplinks will be variable, so can provide a higher bitrate, but then drop the bitrate when there’s congestion to ensure at least something gets out).
So imagine a station that has chosen to use a lower uplink bitrate to get that stability, say 32kbps. When you stream at 128kbps, you technically are getting 128kbps, but it’s just 128kbps worth of the low quality and artefacts that come from the low quality uplink. Basically the same as if an FM station decided to play a 32kbps MP3.
There can also be problems with how the raw audio is actually captured. Most of the bigger stations to uplink directly from their playout system - so the audio is the best possible quality. But, I have a feeling that some stations (maybe smaller, older stations with less audio outputs) are running their streams off air - which obviously can cause interferance issues at times.
I believe some of these issues are why the SCA streams came online slowly - they obviously wanted to make sure they were actually going to provide a good service. Grant’s on the other hand rolled out all their stream at once and very quickly, so obviously not everywhere had the ideal infrastructure in place.