Nine Technical Issues -- March & April 2021

Looks like Nine News as a whole will be mostly back to normal on Monday from the viewers perspective.

All metro bulletins had network graphics last night.

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Cue the outrage if NNL is still a national special edition!

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In addition to control room “coming back home”. It also seems that now other staff are now able to use the network’s computers/servers rather than relying on personal computers or laptops.

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I dare say that the afternoon Sydney news broadcasts seen last week were a trial, as they’re probably the most expendable program to come out of TCN. And if things did go wrong, the GTV and QTQ bulletins were both on air at the time as a potential backup.

Good to see that they’ve got the confidence to have Today being controlled out of Sydney once again.

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Haven’t got the spell checker working yet or it is set to US English (pummelled)? :wink:

Morning News:

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Can’t blame the hackers for that one! In the last week alone I’ve seen:

  • “Oxygen Takns” on 7 News
  • One from ABC News that I can’t find the photo of now but it was a major one
  • Then from Sunrise on the weekend they had a big headline about the “Lord Major” of one of the capitals and in the ticker it was worse, it was the “Lord Mayer”.
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Lord Mayor @ando9185?

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Don’t forget the single ‘f’ headline 7 News Perth had in a coming up super at some point this week.

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Nine’s associated company Domain has had their computer systems hit by a phishing attack.

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They really need to be more careful opening emails. :rofl: :joy:

Didn’t Nine Entertainment learn ANYTHING from the last debacle?

Scammers will keep targeting them because they know how vulnerable Nine is to this.

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One of their own tried to warn them about this 16 years ago… I guess they weren’t watching the opposition at the time.

From 2005…

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Now afflicting some local stations in the US.

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Question becomes how do you prevent this kind of nonsense. Do networks need to stop integrating their systems with the internet? Is that the problem?

Better education is a big thing - a lot of these attacks are facilitated by inadvertent actions from staff.

Making sure that systems are protected and this protection is maintained and tested is also important.

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Report on this 60 Minutes on Sunday.

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It will be interesting to see how much of it is focussed on their own internal failings such as adequate security/protection and staff training. I suspect very little.

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Seems like if they want to get in they will - perhaps its more about your recovery preparedness (ie having clean backups and being able to rebuild your IT from scratch quickly).

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That sounds like a defeatist attitude, or a cop out.
Companies need to be prepared for when something like this happens, but that’s not an excuse for not trying harder to prevent it happening.

Sure it’s hard to prevent, and you can’t guarantee, especially if someone’s determined to get in and there are so many people who conceivably just one needs to be tricked/foolish enough to open/run a dodgy attachment.

Right now we don’t even know if that’s how they got in; it just as easily might have been because Nine were too slow to apply updates to close security vulnerabilities in their systems.

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It’s most likely it happened as a result of social engineering resulting from a phishing email coming from someone in the business. As part of regular yearly compliance training every employee should be trained on what to do when they receive such a email. IT can make it easy by placing banner messages on external email. Even run a test where a sample email is sent and tracked to see who opens and reads the email.l clicks on the link etc.
Channel Nine should have appropriate disaster recovery systems in place and have it tested at least every year to prevent having their systems down for months which is unacceptable.