Everyone in IT should also know that no system is fool proof.
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Not sure about other places but NNSW got a GTV9 HD test pattern for around 20 seconds then went to ads for a few minutes before cutting back midway through a Christine Ahern report at 5.32am.
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And another crash for around 15 seconds during the 6am opener.
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I don’t need to know the inner workings and I don’t need to work in Television to identify that the time it is taking for Nine to recover from this indicates to me severe short comings in their IT department and it’s disaster planning. IT is vital for any broadcasting business.
If they used standard backups schemes and methodologies then they would be virtually back to normal by now. Even if they had a thousand servers that they need to recover. Which is highly unlikely.
You are all being way to understanding I am not it is completely unacceptable.
This is why no-one takes you seriously on this topic.
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I am just honest and I know what I am talking about so you should be taking what I am saying seriously.
nope, we don’t. I for one will never take you seriously. you know nothing john snow . and stop having a hissy fit
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This just makes you sound like more of a whiner, mate.
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But how are you being honest when you don’t know what exactly happened? I’m sure Nine would prefer to be back to normal by now but it’s clear that it’s going to be a while before that happens.
Can you guarantee whatever department you’re running to be back to normal within a day or two if you experienced what Nine experienced last week?
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9 months and Toll was still recovering. The Toll case in particular is relevant as a large Australian company as their customer facing operations were impacted for a few months.
More than a month offline and serving customers with pen and paper and Travelex still allegedly paid a ransom anyway to try and get services back to normal.
I can add more links if you like, but it’s not hard to google “ransomware case studies” to realise that you clearly don’t know what you’re talking about in terms of ransomware recovery timelines.
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I wonder if Nine might rethink having the control of so much live output, especially news, centralised in Sydney. If it wasn’t for the effect on news, the on air impact (late news, local afternoon news) would have been a lot less.
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I said back to normal as far as a viewer would notice such as regular scheduled bulletins would not be removed from the schedule at the last minute. Sure there would still be some systems that would not be operational but high priority systems should be back online by now including studio automation software. No excuses.
Uh you realise that without the most critical systems functioning properly everything’s going to be affected, including the schedule. It’s clear you are either oblivious or have no idea about the technology behind running a network. The scenario that you wrote about (minimal centralisation) will still be vulnerable to problems. That’s the reality of modern technology.
As for no excuses, if you are so confident that they can get back online within a click of fingers then why don’t you consult for Nine? I’m sure they would love to get back to normal and be supported with some expertise.
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we will just take everything you say from now on with a grain of salt
You can think what you like. I don’t want to consult with Nine at this stage as clearly their existing processes were insufficient. That is why the decision makers need to be held responsible. But in a few months sure. Proper planning would have avoided most of this.
Some A-Class trolling here from jason120au.
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What is this thread now? Really guys? Most of you don’t work for Nine so you don’t know how things work there. Move on please.
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One thing that jason fails to even cinsider is that securiity threats and hackers and tools are getting by passed network security all the time and therefore they can have all their plans in place bjt policy and procedure and planning and then playing out in real time arw two very different. Channel Nine has a large network. They can have all the back ups on the world but to simply say it could be handled jn a week is beyond ludicrous if you ask me.
As an IT person myself i completly disregard his comments and in my opibion the recovery and it affects of what happened will still be felt for a long time.
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You need to remember that’s it’s not just 1 computer, it’s hundreds of them. Along with different systems and areas that need to be looked into.
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