Must have been widespread as it was also seen in Queensland.
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nope, we don’t. I for one will never take you seriously. you know nothing john snow . and stop having a hissy fit
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This just makes you sound like more of a whiner, mate.
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But how are you being honest when you don’t know what exactly happened? I’m sure Nine would prefer to be back to normal by now but it’s clear that it’s going to be a while before that happens.
Can you guarantee whatever department you’re running to be back to normal within a day or two if you experienced what Nine experienced last week?
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9 months and Toll was still recovering. The Toll case in particular is relevant as a large Australian company as their customer facing operations were impacted for a few months.
More than a month offline and serving customers with pen and paper and Travelex still allegedly paid a ransom anyway to try and get services back to normal.
I can add more links if you like, but it’s not hard to google “ransomware case studies” to realise that you clearly don’t know what you’re talking about in terms of ransomware recovery timelines.
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I wonder if Nine might rethink having the control of so much live output, especially news, centralised in Sydney. If it wasn’t for the effect on news, the on air impact (late news, local afternoon news) would have been a lot less.
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I said back to normal as far as a viewer would notice such as regular scheduled bulletins would not be removed from the schedule at the last minute. Sure there would still be some systems that would not be operational but high priority systems should be back online by now including studio automation software. No excuses.
Uh you realise that without the most critical systems functioning properly everything’s going to be affected, including the schedule. It’s clear you are either oblivious or have no idea about the technology behind running a network. The scenario that you wrote about (minimal centralisation) will still be vulnerable to problems. That’s the reality of modern technology.
As for no excuses, if you are so confident that they can get back online within a click of fingers then why don’t you consult for Nine? I’m sure they would love to get back to normal and be supported with some expertise.
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we will just take everything you say from now on with a grain of salt
You can think what you like. I don’t want to consult with Nine at this stage as clearly their existing processes were insufficient. That is why the decision makers need to be held responsible. But in a few months sure. Proper planning would have avoided most of this.
Some A-Class trolling here from jason120au.
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What is this thread now? Really guys? Most of you don’t work for Nine so you don’t know how things work there. Move on please.
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One thing that jason fails to even cinsider is that securiity threats and hackers and tools are getting by passed network security all the time and therefore they can have all their plans in place bjt policy and procedure and planning and then playing out in real time arw two very different. Channel Nine has a large network. They can have all the back ups on the world but to simply say it could be handled jn a week is beyond ludicrous if you ask me.
As an IT person myself i completly disregard his comments and in my opibion the recovery and it affects of what happened will still be felt for a long time.
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You need to remember that’s it’s not just 1 computer, it’s hundreds of them. Along with different systems and areas that need to be looked into.
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I’m not trolling at all. It just isn’t acceptable that you would let this happen. High priority systems should be back operational by now. Even if it means getting new hardware. Sure full recovery would take months. I regard an automation system to broadcast news bulletins to be high priority and such systems should be restored by now.
Getting a station, news show or anything to air after a malfunction or hack or anything takes time as there are so many systems tied together in the background. Regardless of how many backups they have.
If they have a semi functional way to get the highest viewership shows on air they will even if it means taking low viewership shows off air in the short term to redeploy staff or gear.
I know from past experiences at my own work when a critical piece of gear is broken or damaged there is a quick fix then to get new parts or items in can take many weeks to be shipped regardless of the cost.
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Anyway! Let’s move on.
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… but why would you? it’s been made very clear that there was no ransom demanded …
… and this is the fundamental problem … broadcast systems used to be proprietary and discrete (and very expensive) … now IT outfits like Cisco and others are running around telling broadcasters that they don’t need all of that expensive and reliable hardware anymore (not to mention the staff with decades of experience to run and maintain it) 'cos it can all be done cheaper using this or that software … we are currently witnessing the truth of that scenario at 9’s cost …
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