Incorrect.
Ideally there should be a department handling all youtube clips, camera cards, sports ingests ect. Placing all the files in a shared network access software ready for the editing team to access without having to be directly online but airgaped with only a local connection for file access.
In the edit suites an edit computer and a separate IT PC for access to iNews or EPNS and emails.
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That’s exactly how it works everywhere.
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Have they tried turning it off and on again? 
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Exactly like… fix it. Can’t be that hard, so dramatic…
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There is a risk of infection from malware even if you were to keep such servers isolated not the mention the additional work required to get content off and on.
They should be running virtually unaffected to the average viewer after a week. Instead they are still cutting scheduled shows. They obviously still have massive issues but why? Sort it out. Someone should have their employment reviewed. In particularly the CTO.
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Really begs the question why they weren’t wearing masks
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You clearly haven’t seen just how long it’s taken businesses to fully get over ransomware attacks. It always takes months.
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How ridiculous.
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I think it would be helpful if Nine could send an email to people they normally correspond with to advise on some of the progress in particular the safety of emails they are sending. Are they coming from personal computers of Nine employees for example that weren’t affected? They probably have more than enough to worry about but I think many would be reluctant to open any attachments from a Nine email atm.
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It’s not good enough they should be unaffected as far as a viewer is concerned after this length of time and it is costing Nine money. The CTO is ultimately responsible for having grosely inadequate IT services within the business so the CTO Damian Cronan should take responsibility for this and leave the business.
Company’s such as Nine should have proper contingency plans in place and test them even in the worst of circumstances. IT is fundamental in any business these days. Nine have failed in every regard.
It should not take a week to restore automation to the Sydney news room their flagship bulletin . Not to mention other services Nine operate.
Are you a shareholder? A manager at Nine? Do you know exactly what has happened here? Do you know any of the actions that have taken place before and during this event?
Why do you care? Some news bulletins have not gone to air and some graphics have been missing? Yes it’s a big deal for Nine, an absolute huge deal for them and it has cost them dearly across multiple aspects of its business and hurt its reputation. But as a viewer why are you so invested that you demand heads to roll?
Let the professionals deal with it, and any repercussions, without acting the keyboard warrior.
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With due respect you have absolutely no idea what you are talking about.
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Thanks MBB, you have taken the words out of everyone’s mouth
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Doubt it, they will have very comprehensive insurance in place for this type of event.
At the end of the day, shit happens sometimes. The frontline teams are pulling out all the stops getting as much as they can to air. It has been remarkably consistent and high quality given they are working from personal laptops, whiteboards and crippled systems.
The backend team are faced with a task of an enormity that you probably cannot comprehend. It is better to do it right than to do it fast. Things will return to normal when they are ready to return them to normal.
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I work in IT so I have a good understanding of how things work. If you have appropriate backups and staff and have not decided to outsource everything then you should be back operational with some limited capacity after a week and that includes broadcasting your flagship bulletin out of Sydney completely. If I was the CEO I would be asking some tough questions as it’s not good enough. As a viewer I want a competitive landscape and that includes a competitive Nine Entertainment Group. Management rarely take responsibility for the decisions they make and use spin to turn anything around. Not to mention staff who are working harder than ever due to poor decisions made by management in the past that may have a chain reaction to cause this to happen. Sure they are still assessing the situation but I would still be asking some tough questions as the impact should not be as extensive as this.
At least the most critical parts of Nine’s operations (Today, Sydney 6pm news) are back on air in some form or another. OK so some of the sports coverage has to be presented from the matches themselves, but that’s hardly a bad thing.
One would think shows like Nine’s Late News and Sports Sunday are a considerably lower priority for the network, especially right now during the Easter non-ratings period.
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And I’m sure that is happening.
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I highly doubt you work for a TV network, so therefore your opinion on their timeframe of when they should be back online is like me saying, I do online banking and therefore I’m an accountant.
You don’t know how their network is set up, what actual aspects are affected let alone what level of damage has been done. So sorry if I can’t take your “IT” experience in how and when a billion dollar company should be back online. Lol
Again you don’t know the inner workings or issues within the company, so what you’re saying is redundant.
You can sit at a keyboard and shot how you want a competitive landscape, but it’s just hot air. Only the employees at the company would know what’s going on.
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