Itâs an issue, Canva is currently also down.
Havenât been able to do my stuff Iâve had to get done because of this ![]()
Itâs in the settings under your account.
Set it to auto. That way it will switch between the two.
Amazon said most of its own services were back online.
Iâm not sure how but during the outage I was somehow able to use hbo max via Fire stick. At the time I thought oh well itâs most likely because its hbo max not prime but then I found out that they also use AWS. So stuffed if I know how it was working over here. Prime wasnât.
Telstra said the issue affected 11 older model Samsung Galaxy phones which users would need to replace with newer devices, and about 60 models that required system updates.
It said affected customers would be notified via email or SMS.
About 60 other Samsung models required an immediate software update to ensure they could reach triple-0 in an emergency.
Telstra performed the testing over the last nine days.
Telstra said almost 20,000 devices that used its network would need to be replaced and the most recent phone was launched in 2017.
Update
ACMA rejects proposed telco industry code
The Australian Communications and Media Authority (ACMA) has decided not to register a draft Telecommunications Consumer Protections Code (TCP Code), having assessed that it would not provide appropriate community safeguards for telco consumers.
The TCP Code is the main industry code setting out consumer protections in areas such as advertising, sales, contracts, billing and credit/debt management for residential and small business customers in Australia.
The Australian Telecommunications Association (ATA) had submitted a revised draft TCP Code to the ACMA following an extensive review process. While the ACMA considers the draft was a marked improvement on the existing Code, it did not consider the draft met the legislative tests for registration under the Telecommunications Act 1997.
In particular, the ACMA considered that the proposed protections in areas such as responsible selling, credit assessments, disconnection and the provision of mobile coverage information to consumers would not deliver appropriate community safeguards in the modern environment.
Acting ACMA Chair Adam Suckling said that the decision reflected the importance of having in place an effective consumer protection framework for telco consumers that would endure over coming years.
âAccess to telecommunications has become increasingly essential. Australians rely on these services every day in virtually every sphere of life and they deserve clear, robust safeguards that protect them from harm,â Mr Suckling said.
âAustralian consumers need to be confident that they will be treated fairly when purchasing services, have protection from irresponsible selling, are provided clear and relevant information on mobile coverage and that they will not be unfairly disconnected. Consumers need to be supported if they are experiencing vulnerability and have access to remedies when things go wrong.
âIn our view, the draft Code would not deliver the level of protection the community should expect.â
The ACMA has issued a formal notice to the ATA requiring it to address deficiencies in the existing 2019 TCP Code within 30 days, being the minimum timeframe available under the legislation. If the ATA fails to provide an acceptable revised Code, the ACMA would have the option to move towards determining an industry standard.
âWe recognise that the telco industry has put an enormous amount of work into the draft Code. During this process we have given the telco industry extensive feedback and every opportunity to get this right. It is disappointing they have not been able to develop a draft Code that would deliver what their customers deserve,â Mr Suckling said.
Over the last 18 months the ACMA has strengthened consumer protections supporting customers experiencing financial hardship, and customers who are victim-survivors of domestic, sexual or family violence by lifting them out of the current TCP Code and making industry standards.
Close enough, welcome back Clippy
Microsoft in court for allegedly misleading millions of Australians over Microsoft 365 subscriptions
The ACCC has commenced proceedings in the Federal Court against Microsoft Australia and its parent company Microsoft Corporation for allegedly misleading approximately 2.7 million Australian customers when communicating subscription options and price increases, after it integrated its AI assistant, Copilot, into Microsoft 365 plans.
The ACCC alleges that since 31 October 2024, Microsoft has told subscribers of Microsoft 365 Personal and Family plans with auto-renewal enabled that to maintain their subscription they must accept the integration of Copilot and pay higher prices for their plan, or, alternatively, cancel their subscription.
The ACCC alleges this information provided to subscribers was false or misleading because there was an undisclosed third option, the Microsoft 365 Personal or Family Classic plans, which allowed subscribers to retain the features of their existing plan, without Copilot, at the previous lower price.
Microsoftâs communication with subscribers did not refer to the existence of the âClassicâ plans, and the only way subscribers could access them was to begin the process of cancelling their subscription. This involved navigating to the subscriptions section of their Microsoft account and selecting âCancel subscriptionâ. It was only on the following page that subscribers were given the option to instead move to the Classic plan. See a screenshot of the cancellation page revealing the Classic plan.
âFollowing a detailed investigation, we will allege in Court that Microsoft deliberately omitted reference to the Classic plans in its communications and concealed their existence until after subscribers initiated the cancellation process to increase the number of consumers on more expensive Copilot-integrated plans,â ACCC Chair Gina Cass-Gottlieb said.
âThe Microsoft Office apps included in 365 subscriptions are essential in many peopleâs lives and given there are limited substitutes to the bundled package, cancelling the subscription is a decision many would not make lightly.â
âWeâre concerned that Microsoftâs communications denied its customers the opportunity to make informed decisions about their subscription options, which included the possibility of retaining all the features of their existing plan without Copilot and at the lower price,â Ms Cass-Gottlieb said.
âWe believe many Microsoft 365 customers would have opted for the Classic plan had they been aware of all the available options.â
Following the integration of Copilot, the annual subscription price of the Microsoft 365 Personal plan increased by 45 per cent from $109 to $159. The annual subscription price for the Microsoft 365 Family plan increased by 29 per cent from $139 to $179.
Microsoft sent two emails and published a blog post to inform auto-renewing subscribers (as of 31 October 2024) about the Copilot integration and the impending price increase that would apply at their next renewal. These three pieces of communication are central to the ACCCâs case.
âWe allege that Microsoftâs two emails to existing subscribers and the blog post were false or misleading as they conveyed that consumers had to accept the more expensive Copilot-integrated plans, and that the only other option was to cancel,â Ms Cass-Gottlieb said.
âAll businesses need to provide accurate information about their services and prices. Failure to do so risks breaching the Australian Consumer Law,â Ms Cass-Gottlieb said.
In establishing its investigation into this matter, the ACCC drew on a significant number of consumer reports, as well as commentary in online forums such as Reddit. Information provided by consumers to the ACCCâs Infocentre was critical to alerting the ACCC to the alleged conduct, particularly in identifying the availability of the Classic plan through subscribersâ cancellation flows.
The ACCC is seeking orders including penalties, injunctions, declarations, consumer redress, and costs.
Imagine if he was already on a plane. Yikes.

