Seven Regional

Television Regional and Community Television
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1041

Welcome to customer service

3 Likes
1042

Welcome to (a lack of) customer service
Automation in this area is very common and will not go away, but is is not preferred by customers, especially when there is no follow up by a real peerson.

1 Like
1043

If that email was sent to the network where I work, it would be laughed at, then straight to the bin.

13 Likes
1044

Youā€™re meant to use air mail yeah?

1045

True but to get an automated acknowledgement of their feedback is not unusual by any means. I imagine Prime also hasnā€™t got a team of people monitoring the social media pages 24/7 especially on a weekend. Any comments received may just be bundled up and sent on to the relevant department on Monday. Theyā€™d be lucky to have the resources to personally respond to every piece of feedback received. And thatā€™s not unique to Prime.

2 Likes
1046

Iā€™m pretty sure Prime isnā€™t the one with the problem hereā€¦

9 Likes
1047

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No. Under the Broadcasting Services (Primary Commercial Television Broadcasting Service) Declaration 2010 the primary service can be standard definition or high definition.

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From:
https://www.legislation.gov.au/Details/F2016C00771

2 Likes
1048

Prime7 just showed 3 minutes of Sydney news before switching to Melbourne

3 Likes
1049

What watermark are they using on 7mate now?

1050

Why switch to Melbourne? (Or are you assuming weā€™re all in Victoria?)

1051

Well i am assuming the average mediaspy user could tell that i am in Victoria without mentioning it

3 Likes
1052

I guess Iā€™m not average then!

Time for a poll, are you average?

  • F**k average, Iā€™m better than you all!
  • I am sadly average
  • I am so below average it isnā€™t funny.
  • This poll isnā€™t funny. Stop it. Stop it all of you, now.

0 voters

2 Likes
1053

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4 Likes
1054

Prime7 had a ā€œGrinchā€ themed ID. Was good. Was it a plaster job of Seven metro or their own one?

1055

Here it is:

5 Likes
1056

Have seen that one on Seven metro.

2 Likes
1057

Prime7 aired a sponsored line up, with a sponsor billboard saying ā€œthese Prime7 programs are brought to you byā€, followed by a Prime7 and 7flix line-up. Voiced by a woman, not the usual Prime guy.

1 Like
1058

The lineup:

Cricket Billboard:

4 Likes
1059

Some choppy audio editing there!

1060

Is it just me or the audio on 7flix via Prime7 sounds terrible on some TVs?

1 Like